Shipping Policy

At mraero, we recognize the importance of a reliable and efficient shipping process in enhancing the overall customer experience. Our shipping policy is designed to ensure that your orders are delivered in a timely manner while providing you with the necessary information to track your purchases effectively.

We offer a variety of shipping options to accommodate different needs and preferences. Standard shipping typically takes between 5 to 7 business days, while expedited shipping options are available for those who require faster delivery. It is important to note that shipping times may vary based on your location and the time of year, particularly during peak seasons.

All orders are processed within 1 to 2 business days. Once your order has been shipped, you will receive a confirmation email containing a tracking number. This allows you to monitor the status of your shipment in real-time, providing transparency throughout the delivery process.

We take great care in packaging our products to ensure they arrive in perfect condition. Our packaging materials are selected to protect your items during transit, minimizing the risk of damage. In the unlikely event that your order arrives damaged or incorrect, we encourage you to contact our customer service team within 48 hours of receipt. We will work diligently to resolve any issues promptly and efficiently.

Shipping costs are calculated at checkout based on the weight of the items and the delivery location. We strive to offer competitive rates and may provide free shipping promotions on qualifying orders. Please check our website for any current offers that may apply to your purchase.

For international orders, customs duties and taxes may apply depending on the destination country. These fees are the responsibility of the customer and are not included in the shipping cost. We recommend checking with your local customs office for more information regarding potential charges.

In summary, our shipping policy is designed with the customer in mind, ensuring a smooth and efficient delivery process. We are committed to providing you with the best possible service and support throughout your shopping experience.